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Privacy policy

At Raala Food,

We understand the importance of protecting our customers' personal information. Our privacy policy outlines the information we collect, how we use it, and the steps we take to ensure its protection.

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and delivery address.
  • Payment Information: This includes your credit card or other payment method information used to purchase food and services through our platform.
  • User Account Information: This includes your user name, password, and any other information you provide when creating an account with us.

 

Use of Information

We use the information we collect to provide our food delivery services, process transactions, and communicate with you. This includes:

  • Fulfilling orders and delivering food to your specified address.
  • Sending you information about your order and updates about our services.
  • Responding to customer inquiries and requests for support.
  • Improving our services and offerings based on customer feedback and preferences.
  • Protecting the security of our platform and customers' information.

 

Information Sharing

We do not sell or share your personal information with third parties, except as necessary to provide our food delivery services. For example, we may share your information with our delivery partners to facilitate the delivery of your food.

Security Measures

We take the protection of your personal information very seriously and have implemented appropriate technical and organizational measures to ensure its safety. This includes using secure servers, encryption technologies, and access controls to protect against unauthorized access to our systems.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at [email protected]. We are committed to protecting your privacy and will do everything in our power to address your concerns.